What You Can Do

Jobs at CEDA

The Community and Economic Development Association of Cook County, Inc. (CEDA) is one of the largest private, nonprofit Community Action Agencies in the country serving residents throughout Cook County, Illinois.

CEDA will only accept resumes and applications for open advertised or listed positions within the time frame indicated for each position. Unsolicited resumes and resumes received after the closing date for a position will not be considered or retained. Applicants must clearly and specifically identify the position for which they are applying. We appreciate your interest in CEDA.

It is the policy of the Community and Economic Development Association, Inc. to implement affirmatively, equal opportunity to all qualified employees and applicants for employment without regard to race, creed, color, age, sex, national origin, or physical handicap, and positive action shall be taken to ensure the fulfillment of this policy. Also included in this policy are veterans of the United States military.

Open Positions

Thank you for your interest in CEDA. Please click on the job title below to view the job description. Interested Applicants should forward resumes listing Position Announcement (PA)# and Job Title to hr@cedaorg.net

Date of Posting: October 26, 2016

PA: 1627r

Title: Bi-lingual Program Specialist

Worksite: South

Department: CSBG

Summary Statement of Primary Function:

Position will conduct outreach in assigned region to identify families and individuals within the service delivery area who need case management and other services that will help them reach self-sufficiency. The position also functions to coordinate the development of external resources to meet customer needs. Position is also responsible for assisting with the Implementation of neighborhood forums and community needs assessments as well as any regional or county-wide events as needed.

Description of Duties:

  1. Responsible for conducting outreach within the assigned region to recruit and enroll families and individuals In CSBG service programs.
  2. Implement assigned CSBG work programs as written to ensure achievement of objectives and outcomes.
  3. Conduct intakes, case manage all families and Individuals as required, maintain case files, utilize appropriate tracking methods to report activity, including DCA Tracking logs and checkbooks, enter all data into CSBG databases, conduct follow-up per work program Instructions.
  4. Coordinate internal and external linkages for referrals for additional services as needed.
  5. Assist In conducting community needs assessments and client satisfaction surveys for program planning.
  6. Prepare weekly service reports and other reports that correspond to job responsibilities.
  7. Participate in regular staffing meetings and trainings as required.
  8. Perform other duties as assigned.


Bachelors degree. At least three years of experience In community and direct service work. High level case management and case noting skills required. Experience working with low-income, diverse populations. Sofid written and oral communication skills required. Attention to detail and timeliness in meeting deadlines. Must be self-motivated, have Initiative and the ability to work under minimal supervision at times as required.

Hours of Work:

  • Full-time (40 hours per week).
  • Must be able to work a flexible schedule.


Almost daily within service delivery area. Candidate must have regular access to an automobile, a valid driver's license and current auto insurance. Copy of valid driver's license and proof of current auto insurance will be required.

Skills Required:

  • Ability to plan and manage work flow.
  • Solid case management and case noting skills.
  • Strong communication skills, including the ability to speak and write effectively and professionally.
  • Problem solving and critical thinking skills required.
  • Excellent Interpersonal skills.
  • Demonstrated experience working in self-sufficiency programs.
  • Ability to relate to professional personnel and clients from diverse socioeconomic backgrounds.
  • Must be able to speak. read and write fluently In Spanish

Closing Date:   November 9, 2016

Date of Posting: October 26, 2016

PA: 1631

Title: IT Helpdesk Associate

Worksite: Central Office

Department: Information Technology

Summary Statement of Primary Function:

Support and maintain the Agency's computer systems, desktops, laptops, software and telephone systems.

Description of Duties:

  1. Assist in handling all incoming issues to the Helpdesk and forwards to the next level of support when needed;
  2. Update Helpdesk tickets in a timely fashion in the tracking software;
  3. Document installation of new software as wells changes to procedures for existing documentation;
  4. Install, diagnose, repair, maintain and upgrade all hardware and equipment while ensuring optimal workstation performance;
  5. Safeguard the assets of the Agency;
  6. Perform light Active Directory administration.
  7. Performs other functions as may be required to support the organization's mission.


  • Associates degree, Management Information Systems or Computer Science.
  • Minimum 2 year's Helpdesk experience preferably in a not-for-profit agency.
  • Minimum of 2 years Customer Service experience.
  • Working knowledge of current network protocols, operation systems and standards including TCP/IP, Microsoft Windows and Microsoft Office Suite; proficiency with MS Word, Excel, Project, Access, Outlook, Sharepoint, Internet (Explorer, Mozilla, Chrome)
  • Ability to resolve printing issues, find lost documents and have strong formatting skills.
  • Ability to read and understand technical manuals and procedural documentation.
  • Ability to conduct research into PC issues and products as required .
  • Strong written/communication skills. Keen attention to detail .
  • Effective interpersonal skills and relationship-building skills via phone.
  • Sensitivity to others; integrity and intelligence; excellent judgment; and a conceptual thinker both strategically as well as pragmatically.

Working Conditions:

Normal office working conditions, there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.

Physical Conditions:

  • Must be able to lift 50 pounds without assistance.
  • Ability to sit in front of a computer for extended periods of time.
  • May have periods of increased noise.

Travel: To off-site locations within Cook County; automobile required.

EEO Code: 3-Technicians

FLSA Status: Non-Exempt

Closing Date:   November 2, 2016



Human Resources Department
Email: hr@cedaorg.net

CEDA is an Equal Opportunity Employer