We assist eligible Cook County residents with their home heating and cooling energy costs as well as Emergency Furnace Repair. The following programs are available: Low-income Home Energy Assistance Program (LIHEAP), Percentage of Income Payment Plan (PIPP)*, Furnace Assistance, and Peoples Gas Share the Warmth.
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Households with a senior member age 60+ or Households with a person receiving Social Security Disability Benefits
Households with one or more disconnected (meaning they are disconnected or under imminent threat of disonnection from their primary and /or secondary energy source) utilities or Households with children age 5 and under
Available program benefits open to all eligible low-income households
DVP/RA is designed to assist income-eligible households with energy services, in the form of a one-time benefit payment to the utility companies that is applied directly to the household’s energy bills. The amount of the payment is determined by income, household size, and fuel type. RA is used to prevent or reconnect disconnected households.
PIPP is a benefit option under LIHEAP assistance that provides a monthly benefit payment toward eligible electric and heating gas accounts based on household utility usage and monthly income. The qualifying accounts are enrolled in utility budget billing and customers are required to pay a reduced amount on their utility bills each month. PIPP participants who make their monthly payments on time receive additional credits towards their outstanding balance. Customers enrolled in PIPP do not qualify for the traditional LIHEAP DVP and RA grants. PIPP is not enrolling any new households this program year, but currently enrolled PIPP participants will receive letters to complete a recertification application at their designated time.
Furnace Assistance is designed to restore the home’s heating system back to a safe and effective operation. Assistance is only available to approved households that has or are eligible to receive a LIHEAP benefit and whose heating systems are not operational or have been red-tagged by their utility company. The services are free of charge for income qualifying households. Renters are not eligible to apply.
The Share the Warmth (STW) Program is a matching grant program funded by Peoples Gas, its employees and customers, and the City of Chicago to assist low-income families and individuals who are having problems paying their heating gas bills.
Low-income customers whose total household income is below 200% of the federal poverty level are eligible for apply for Share the Warmth grants of up to $200. Customers must make a pledge payment to their Peoples Gas heating account, which will be matched by the grant. The grant can be no larger than $200 per customer per year and cannot result in a credit balance on the account. Grants cannot be applied to charges from alternate suppliers (Rider CFY).
The customer must confirm that their application has been processed before making their pledge payment. The pledge must then be made to their Peoples Gas account in a single payment within 14 calendar days of the date the application is processed by Peoples Gas. Disconnected households may be eligible to apply.